What payment methods do you accept? 

We accept the following payment methods: 

• Bank Transfer 
• PromptPay 
• Credit/Debit Card 

Is my payment information secure? 

Yes, all payments are secured by Omise Payment.

Can I get a refund? 

No, we do not provide refunds. We only offer exchanges or store credit.

What if I receive a defective or incorrect item? 

You can request an exchange following our Return & Exchange Policy.

What if I don’t want an exchange? 

If an exchange is not possible, we may provide store credit instead.

Will I be refunded for return shipping costs? 

No, customers must cover their own shipping costs for returns.

What if I receive an item that looks slightly different from the website photos? 

Minor colourand design variations are normal and are not eligible for return or exchange.